LEARNING PROGRAMMES

Facilitator Led Workshops

 

BUSINESS ENGLISH

Effective business writing isn't a skill you are born with. This Business English programme aims at making writing a manageable task by following a ......

COMMUNICATION, CONFLICT MANAGEMENT & ASSERTIVENESS

This Communication, Conflict Management and Assertiveness programme aims to make us more aware of our verbal communication ......

FIRST IMPRESSIONS FOR RECEPTIONISTS

This First Impressions programme has been designed with the goal of enabling front line staff to be upskilled and confident, and to become a real asset to your company, and of course to ......

REPORT WRITING

In business, whether you are crafting a memo style informal report of drafting a 50 page fomal report, how and what you write defines ......

AN INTRODUCTION TO COMMUNICATION SKILLS

This introductory level programme in Communication Skills aims to explore human behaviour and to find ways in which we can be more effective in our ......

EXECUTIVE PA SKILLS

The aim of this programme is to enable Executive Personal Assistants to fine tune the skills they require for working at this senior level. The programme ......

PRESENTATION SKILLS

This Presentation Skills programme aims at taking you through a step-by-step process for structuring and delivering effective presentations. It starts .....

CUSTOMER CARE / SERVICE EXCELLENCE

Customer Care or Service Excellence means exactly what the name implies. This programme enables all staff to 'care' for their clients and ......

PERSONAL MASTERY

This Personal Mastery programme will assist delegates to gain control over vital aspects of their lives in order to achieve, regain or maintain, a ......

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